At Navojuno Lifestyle, we currently ship across India only. International shipping is not available at this time.

All orders are processed within 2–3 working days after successful payment confirmation. Orders are not processed or dispatched on Sundays or public holidays.

During festive seasons, sale periods, or high order volumes, processing times may be slightly longer. In such cases, we will keep you informed regarding any delays.

Orders are typically delivered within 5–7 working days from the date of dispatch, depending on your location and courier partner operations.

Please note that deliveries to remote or rural areas may take slightly longer than usual.

We offer free shipping on all prepaid orders across India.

At the moment, we do not offer Cash on Delivery (COD). All orders must be paid for online at the time of purchase.

Once your order has been dispatched, you will receive a tracking link or tracking number via WhatsApp or email. You can use this to track your shipment directly through the courier partner’s website.

All orders are dispatched from our facility in Jaipur, Rajasthan.

Navojuno Lifestyle
G-1/140, Arawali Exports
Sitapura Industrial Area
Sitapura, Jaipur, Rajasthan – 302022

Our courier partners usually attempt delivery up to two times. If the delivery is unsuccessful due to an incorrect address, unavailability of the recipient, or failed contact attempts, the package may be returned to us.

In such cases, re-shipping charges will need to be borne by the customer.

If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery with clear photographs of:

• the product,
• the packaging,
• and the shipping label.

We will review the issue and assist you accordingly. Requests raised after 48 hours of delivery may not be eligible for review.

While we work closely with trusted courier partners, delivery delays caused by unforeseen circumstances such as weather conditions, transport disruptions, strikes, or other events beyond our control may occasionally occur.

Navojuno Lifestyle is not responsible for delays or losses resulting from incorrect shipping information provided by the customer. Please ensure that your address and contact details are accurate while placing your order.

For any shipping-related queries, feel free to contact us:

Whatsapp: +91 81188 09557

Mail: care@navojuno.com

Customer Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM IST