At Navojuno Lifestyle, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you use our website, place an order, contact us, or subscribe to our communications, we may collect certain personal information including:
- Full name
- Phone number
- Email address
- Shipping and billing address
- Payment information
- Order details
- IP address and device information
- Browser and website usage data
We collect only the information necessary to process orders, improve your experience, and provide customer support.
How We Use Your Information
Your information may be used for the following purposes:
- Processing and fulfilling orders
- Shipping and delivery coordination
- Customer support and communication
- Sending order updates and tracking details
- Improving our products, services, and website experience
- Preventing fraudulent transactions or misuse
- Sending promotional offers, newsletters, or updates (only if you choose to receive them)
We do not sell, rent, or trade your personal information to third parties.
Payment Security
All online payments are processed through secure third-party payment gateways.
Navojuno Lifestyle does not store or have direct access to your complete debit card, credit card, UPI PIN, banking password, or other sensitive payment information.
Payment transactions are encrypted and handled securely by trusted payment service providers.
Cookies & Website Usage
Our website may use cookies and similar technologies to:
- improve website functionality,
- understand browsing behaviour,
- remember customer preferences,
- and enhance user experience.
You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
Cookies & Website Usage
We may share limited customer information only with trusted third parties necessary for operating our business, such as:
- payment gateways,
- courier and logistics partners,
- website hosting providers,
- and customer support tools.
These third parties are expected to protect your information and use it only for the services they provide to us.
We may also disclose information if required by law, legal process, government authorities, or to protect our legal rights.
Marketing Communication
If you subscribe to our mailing list or provide consent, we may send you:
- new launch updates,
- promotional offers,
- newsletters,
- and brand-related communication.
You may unsubscribe from promotional emails or messages at any time by contacting us or using the unsubscribe option where available.
Marketing Communication
We take reasonable precautions and security measures to protect your personal information from:
- unauthorised access,
- misuse,
- disclosure,
- loss,
- or alteration.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website or social media platforms may contain links to third-party websites or services.
Navojuno Lifestyle is not responsible for the privacy practices, policies, or content of external websites. We encourage users to review their respective privacy policies separately.
Children's Privacy
Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from minors.
Your Rights
You may request to:
- access your personal information,
- correct inaccurate information,
- update your details,
- or request deletion of your information where legally applicable.
To make such requests, please contact us using the details below.
Policy Updates
Navojuno Lifestyle reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice.
Changes will become effective immediately upon posting on the website. We encourage users to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your information, please contact us:
Navojuno Lifestyle
Email: care@navojuno.com
WhatsApp: +91 81188 09557
Customer Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM IST
Consent
By using this website, placing an order, or submitting your information, you consent to the collection, use, and handling of your information as described in this Privacy Policy.
